Hello, and welcome to our Privacy Policy!
Your privacy is extremely important to us. We are constantly putting a great deal of thought, effort, tools, resources and procedures in place in order to protect and safeguard your privacy. This Privacy Policy describes what information we collect and how it’s used, shared, and protected. Please read our Privacy Policy carefully to get a clear understanding of how we handle your ‘Personally Identifiable Information’ (PII).
PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. We may update our Privacy Policy from time to time, so please refer back to our Privacy Policy on a regular basis. By accessing and using our website and/or services you represent that you have read and agree to our Privacy Policy. If you do not agree with any practices in this Privacy Policy, please do not access or use our website or services.
Please note that all capitalized words not defined here were defined in our Terms of Service.
Core Principles
We believe that the way we handle your personal information should be transparent and made clear to you. We do not, and never will, sell your information to anyone. We only ask for the personal information we need from you in order to provide our Services or improve the Services we provide you. We take your personal information seriously and will take commercially reasonable measures to protect and secure your information. We appreciate your business and take our relationship with you seriously. This Privacy Policy holds us accountable to protect your rights and your privacy.
Collecting and Using Your Information
When using our website and/or signing up for our Services, we collect the following information from you and use it as described below:
Account Information. This may include your name, address, email address, and phone number. We use this information to setup your consultation and contact you.
Payment Information. When providing your payment information when initially signing up to our Service, we transmit it via an encrypted connection to our payment processor. We don’t store your payment information on our servers.
Third Party Account Information. If you use third party services, such as your domain name provider, email provider, social media, or other accounts, we may need to login to those accounts in order to create your website and/or maintain those accounts for you. This information will not be shared, and we will take commercially reasonable security measures to protect it.
Files You Provide Us. When you fill out a form and enter information on our website, such as what services you are interested in, we may collect your name, address, email address, or phone number. We process and store such files and information in order to provide our Services to you.
Usage Information. This includes information about your activity on and interaction with our website and Services, such as your IP address, your device or browser type, the webpage you visited before coming to our sites and identifiers associated with your devices. This information enables us to analyze how our website and Services are being accessed and used, and to track performance of our website and Services. We reserve the right to use and disclose Non-Personally Identifiable Information and anonymous aggregate statistics for any purpose and to any third party in our sole discretion.
Cookies and Other Technologies. We may use cookies and implement third party technologies such as Google Analytics, Facebook Pixels, and other technologies in order to analyze how visitors interact with our website and Services and to promote our Services.
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved Services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings.
Compliance with Laws and Law Enforcement
We cooperate with government and law enforcement officials to enforce and comply with the law. We may disclose information necessary or appropriate to protect the safety of the public or any person, to respond to claims and legal processes (including but not limited to subpoenas), and to prevent or stop activity that may be illegal or dangerous. You should also be aware that Counselors may be obliged to disclose information to law enforcement or other authorities to conform to their professional and legal responsibilities. Specifically, and without limitation, you should be aware that the law requires mental health professionals to disclose information and/or take action in the following cases: (a) reported or suspected abuse of a child or vulnerable adult; (b) serious suicidal potential; (c) threatened harm to another person; (d) court-ordered presentation of treatment.
Changes to the Privacy Policy
We may update this privacy statement at our sole discretion. The date of the last revision of this policy appears at the end of this page. We encourage you to periodically review this page for the latest information on our Privacy Policy and practices. Regardless of changes to our Privacy Policy, we will never use the information you submit under our current privacy notice in a new way without first notifying you and giving you the option to stop using the Platform.
Contacting us
If you have any questions or concerns about this Privacy Policy or our privacy-related practices, please contact us by clicking the "Contact" link on any page in our website.
LAST UPDATED AND EFFECTIVE: SEPTEMBER 13, 2022
